Your extended team of friendly direct mail experts
delivering exceptional customer service
The team here make us who we are. Fascinated by detail we love to gather facts and information to give you the best direct mail advice and exceptional customer service. Many of the staff that joined when we began back in 2012 are still with us. Our customers tell us that our people make the difference.
We simplify the complex and aim to speak in plain English. We take care of everything, so you don’t have to.
We mail more than 10 million items a year
From simple mailshots to bulk mail, from high-speed machine folding, collation and enclosing to bespoke hand finishing and fulfilment. From complex variable image and data campaigns to daily fulfilment, data cleansing and international postage.
We believe that mailing matters. It has the power to steal attention and engage with audiences in a way digital campaigns can only dream of. More than 90% of addressed mail is opened. If an email is opened, half are deleted within 2 seconds. Advertising mail by comparison is kept, on average, for 17 days. Direct mail has the power to drive recipients online, with 25% of people having bought or ordered something as a result of receiving mail.
We’re sensitive to our environmental impact
We love the fact that paper is the most recycled product on the planet. We only use FSC® certified paper products. This means it has been sourced from sustainably managed forests and other controlled sources, and its site of origin is proven and traceable under FSC certification. We believe in minimising our own environmental impact, so we recycle all our waste, from paper, to inks to plastics and wooden pallets.
We care about your peace of mind
Long before the General Data Protection (GDPR) came into force in May 2018, the security of your data was already a priority for us. We’ve always understood the importance of peace of mind for our customers, and what matters to you matters to us. Our ISO 27001 certification in Information Management Systems (first awarded in 2015), reassures you that whether sending receiving, processing or storing your data our systematic procedures, processes and staff training are rigorously and independently assessed.
If you have a fulfilment project, a data cleansing requirement or direct mail campaign coming up, we’d love to help. Do get in touch.
Source: Private Life of Mail, by Marketreach